This post is more than 5 years old
3 Posts
0
4144
June 25th, 2014 12:00
7.0.2-43 Client Downloads
We just had our nodes upgraded to 7.0.2-43 on Monday and Tuesday. I've been trying to download the Client Packages myself with no success. Per the instructions I received from RCM and following the "EMC Avamar Client-Only System Upgrades" Technical Note, I've been using the command below, which results in the following error messages depending on what kind of node I am downloading from.
Gen3 node - curl: (19) File action not taken
Gen4 node - curl: (19) RETR response: 450
curl --disable-eprt -P - -O ftp://avamar_ftp:anonymous@ftp.emc.com/autoupdate/EMCRepository/8EhuKuphekawus/UpgradeClientDownloads-7.0.2.42.avpanonymous@ftp.emc.com/autoupdate/EMCRepository/8EhuKuphekawus/UpgradeClientDownloads-7.0.2.42.avp
I have the Avamar Downloader Service setup as well, but it doesn't seem to find 7.0.2-43 Clients as an available package for download.
The only success I've had was when I accidentally clicked the hyperlink in the PDF and it started downloading in my web browser, so I do have the AVP package on a Windows server.
My questions are - am I doing something wrong or is the FTP server overloaded with requests to download this particular file? Should I just wait? Could I just SCP the AVP file up to the node from my Windows server? (I was hesitant to do this as I didn't know what kind of permissions this file should have, I'm not super strong when it comes to Linux, and I've seen Windows sometimes eat permissions on these files......) Any help would be appreciated!
clevya
117 Posts
0
June 26th, 2014 06:00
Hello,
You are correct the links are wrong in the document, I will contact the documentation team and ask that they be updated.
In the mean time the correct links are:
You can download the files to a Windows PC and then use an scp client to move them over to the Avamar server utility node or single node server into /usr/local/avamar/src/, then follow on from step 6, page 6 of the Avamar Client Only Systems Upgrade document.
Regards,
Adam
joraye1
3 Posts
1
June 26th, 2014 06:00
Actually got this figured out - was working on an SR and EMC employee couldn't even download it with the link/outside credentials. He got me a working link and I was able to download via putty.He also confirmed I could SCP that file if downloaded from Windows (which turned out to be 7.0.1 client files, not 7.0.2 - PDF hyperlink was wrong.)
joraye1
3 Posts
0
June 26th, 2014 07:00
Also might mention to Document Team that this command on Page 6 is incorrect.
mv UpgradeClientDownloads-7.0.2.42.avp
/data01/avamar/repo/packages/
It should be:
mv UpgradeClientDownloads-7.0.2-43.avp
/data01/avamar/repo/packages/
Jeff_Cameron
133 Posts
0
June 26th, 2014 08:00
Thank you!
The documentation team is currently rewriting this document to be completely version agnostic, and will direct readers to contact EMC Customer Support for the most up-to-date links. If you are scheduled for a server upgrade the Remote Proactive Upgrade team will provide you with the links when your upgrade is being scheduled.
The revised document is due to be published in early July 2014.
EMC is also looking into publishing the links of the latest GA version on support.emc.com. There is no time estimate as to when the the links will be published on support.emc.com, at this time.