1 Rookie
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2 Posts
1
1065
July 28th, 2022 12:00
x17 R2, super slow after July 24
Alienware x17 R2
Hello there,
My Alienware
X17 r2
x17 R2 suddenly lost 90% of its performance in the last 3 days. It also can no longer recognize my TB4 dock. Opening File Explorer or applications is a pain.
I tried to repair the OS and it failed, so I did a fresh clean install with the Microsoft Media Tool. Initially it was good, but after some updates it started behaving like a 15 years old PC again.
Anyone else had this problem? I really can't identify from where the issue come?
No Events found!
Aneyh Neves
1 Rookie
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2 Posts
1
July 31st, 2022 12:00
Hello there! Thanks for your suggestions, unfortunately they didn't help, I had to do a clean install again and this time it didn't help.
Then I did it again a third time, avoiding Dell's software and drivers (I just installed Windows Update drivers) and now everything seems to work fine again. Even the Thunderbolt 4 dock that I thought it was defective now works again.
A51-06
5 Practitioner
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3.1K Posts
0
July 28th, 2022 14:00
I recommend running these commands.
sfc /scannow
chkdsk /f
chkdsk /r
and run those as an admin.
install all the drivers you need here:Support for Alienware x17 R2 | Drivers & Downloads | Dell US
A51-06
5 Practitioner
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3.1K Posts
0
August 3rd, 2022 09:00
Well thats great to hear!
Did you by any chance go to settings and check for updates but click the optional updates button? Thats how I managed to get some drivers for my 17 r4 that had issues installing some intel drivers.
Congrats!