1 Rookie
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2 Posts
0
91
January 15th, 2026 13:56
x15 R1, how on earth do I turn off the blinding lights on the back? I am also unable to install AWCC
I can't see the back USB ports because the light is completely blinding me when I try to look, who designed this?
I don't have AWCC installed at all, this is a fresh Windows install. I tried to install it but I get "installation package is not compatible with this computer" error.
This AWCC download page shows "No downloads found. Please try searching for another product."
This support page just has an endless spinner trying to identify my device.
Why is this so difficult? I just want to disable the insanely placed lights on the back.
mattyb3
5 Practitioner
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1.7K Posts
1
January 15th, 2026 20:02
This is the latest version for your system. If this doesn't work then you have an issue somewhere.
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=40p7y&oscode=w2021&productcode=alienware-x15-r1-laptop
Not sure about the blinding lights, maybe you can adjust this with AWCC.
VulgarAscetic
1 Rookie
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2 Posts
0
January 16th, 2026 13:25
this installer worked, thank you so much! turns out google results and the dell support site were bringing me to older outdated version of AWCC