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December 21st, 2022 16:00

Need help fixing issue in device manager

Alienware 15 R4

Alienware 15 R4

So I just did a fresh reinstall of windows on my Alienware 15r4. I ran the automatic driver and software install from the support website . As well as support assist application from the PC after . It says everything is up to date and installed but I still get these errors from my device manager. I'll attach a image . Anyone have any idea how to resolve them . I already tried updating the driver directly from the device manager 

PXL_20221222_000037715.jpg

9 Legend

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12.6K Posts

December 21st, 2022 16:00

Generally those devices show up when the chipset drivers have not been installed. I would strongly suggest that you download and install those as found here. You can also go to settings in Windows and click on updates which may also find the required drivers.

7 Technologist

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6.1K Posts

December 21st, 2022 16:00

Hi @Kevin77b welcome to this free user-to-user Alienware laptop discussion forum. 

Thank you for including Device Manager image in your opening post.

When driver has warning yellow triangle, connect laptop to internet, delete driver and then Restart (not Shut Down). During Restart, the windows operating system will automatically install the appropriate driver for your system from the internet. 

3 Posts

December 21st, 2022 16:00

I'll try reinstalling some of them and see if that helps the issue . Then updates after that if it doesn't and let you know back . I assumed it may have been a driver didn't install correctly initially. Thank you !

3 Posts

December 21st, 2022 18:00

PXL_20221222_025616704.jpg

is this what you meant by delete driver ? I don't see a area for that . I've reinstalled almost every driver and managed to get rid of one error . But still have these two left 

7 Technologist

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6.1K Posts

December 21st, 2022 21:00

Hi @Kevin77b thank you for sharing request for clarification. Yes, Uninstall device driver. 

How to Uninstall Drivers in Windows 11 (makeuseof.com) 

How to Use Windows 11 Snipping Tool to take a Screenshot - All Things How  

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