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December 24th, 2024 22:21

m16 R2, x16 R2, Valorant game crashes

I initially bought Alienware m16 r2 and valorant was working fine for few days and in november it started doing that once in a while, I upgraded to x16 r2, I was able to play the game for a total of 2 days before the same issue started happening, I was in contact with RIOT for a month and I still am in contact, did literally everything from uninstalling, safe boot, clean boot, resetting the PC nothing worked. Today I went and got a new Alienware x16 r2 and to my surprise, with nothing on my new pc, just valorant, it still won't run. I have the exact same issue, and nothing will work. Spent and wasted another $3k for a new laptop and the issue is still there. There needs to be talk between Dell Alienware and RIOT, there is nothing we as users can do I think.

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December 19th, 2024 06:16

@Vanadiel​ Literally tried everything, as I also mentioned in my post, went ahead and bought a new Alienware x16 r2, and it won't work as well. So if this is something us as users need to handle then it's just poor product management and support. I am very disappointed to say this but trust me I tried literally everything, got frustrated thought the network adapters were faulty and bought new PC and currently have the same issue. The laptop rn is roughly 2hrs old, it's that brand new btw, so making me troubleshoot more just doesn't make sense, also I am not left with anything that I haven't done yet. Literally was a puppet for RIOT for a month doing everything from basics to registry edits to bypass. Nothing works!!!!

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