Start a Conversation

Solved!

Go to Solution

1 Rookie

 • 

1 Message

5830

February 17th, 2023 03:00

m15 R7, wizard interrupted before AWCC installed

Alienware m15 R7

Alienware m15 R7

the wizard was interrupted before alienware command center package manager could be completely installed problem how do i fix it?

Community Manager

 • 

2.7K Posts

February 24th, 2023 21:00

Please redownload and install the newest version of AWCC 5.5.42 (released Feb.20, 2023). If this doesn't work, let me know. 

February 17th, 2023 18:00

Iam with the same problem, and have already tried everthing

1 Message

February 19th, 2023 06:00

I have the same issue, updated windows, reboot, uninstalled Alienware, reboot, fails at The wizard was interrupted before Alienware Command Center Package Manager could be completely installed.

1 Message

March 13th, 2023 07:00

Hello! I have this problem too. My laptop is X17 R2. Alienware Command center doesn't work after update. I try everything ( repair, restore, uninstall &reinstall, etc). I bought this laptop less than a mounth ago. I really don't know what to do...

 

4 Posts

March 19th, 2023 09:00

I'm also having this issue with the latest version, when trying to uninstall or repair the AWCC main package installation.

1 Message

April 10th, 2023 07:00

I have the same issue. At first, it wouldn't' update, then I uninstalled and deleted all AWCC files and downloaded the newest version. The install still didn't work. I have also re-updated all my drivers and updated my windows, yet the problem still consists.

5 Posts

April 11th, 2023 01:00

Same issues here. Please Dell upload the correct and working installers for us! These are $2600+ USD Laptops

1 Rookie

 • 

14 Posts

April 12th, 2023 08:00

Same issue here.  I am on M15 R6.  Tried every method but helps nothing.

1 Rookie

 • 

14 Posts

April 12th, 2023 09:00

I just notice a new AWCC 5.5.46 published on 12 Apr 2023.  I have tried but finally it says "The wizard was interrupted before Alienware Command Center Package Manager could be completely installed".

1 Rookie

 • 

9 Posts

April 16th, 2023 10:00

Last update of "Alienware Command Center Application" is 12 April 2023 but this issue still going till now, their solution not help us!

1 Rookie

 • 

12 Posts

April 16th, 2023 10:00

Try installing even more earlier versions. For me, installing November 2022 version of command center have worked. If its not working for you try older versions.. I guess it should work ..

13 Posts

April 18th, 2023 21:00

Is there any solution BESIDES using older versions of CC?!! That’s a workaround, not a solution!

1 Rookie

 • 

9 Posts

April 25th, 2023 14:00

i just fixed the issue AWCC installing stuck / interrupted 

follow this 
- find and download the latest awcc "Alienware Command Center Application" software 
- open your task manager before open the setup files
- open your setup files and click install

- back to your task manager and go to details tab, when the installing progress got stuck find elcsetup.exe and end task the process.

your installation should be continue after that

isGoodTroubleshooting

Community Manager

 • 

2.7K Posts

April 25th, 2023 15:00

Thanks for sharing this, did it then continue to the latest version? I just wanted to confirm this, thanks again!

1 Rookie

 • 

8 Posts

April 27th, 2023 03:00

There is not elcsetup.exe in my details list.

No Events found!

Top