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February 7th, 2023 11:00

m15 R7, rebooting when disconnecting from WD19S dock

Yesterday, when restarting my laptop after updated it's firmware and ever since, it restarts every time I disconnect the WD19S dock.

I usually switch back and forth between my work laptop and my personal laptop several times a day and having to recover/restart tasks every time is getting annoying.

Does anyone know if there is a setting (in the bios?) to prevent this or an easy way to roll back the firmware update?

2 Posts

February 15th, 2023 14:00

Ended up running BluescreenView and found out it was the drivers for my Focusrite Scarlett 2i2 drivers.  Issue resolved itself after i uninstalled the drivers i had installed from Focusrite and used the windows drivers.

7 Technologist

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6.1K Posts

February 7th, 2023 13:00

Hi @DSO_nyc welcome to this free user-to-user Alienware laptop discussion forum. 

Dell Alienware m15 R7 is Windows 11: How to Roll Back a Windows 11 Update if There Are Issues | Dell US.  

System Restore can help recover your computer after system changes, and here's how on Windows 11: How to use System Restore on Windows 11 | Windows Central.  

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