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August 17th, 2022 10:00

m15 R6, Windows Key stopped working, and it's not Fn + F6

The Windows key has stopped working on my m15 R6 laptop. It was working last night when I took a screenshot with Win + Shift +S, but today it's not.

I know that, for most people, when this happens it's because they've accidentally hit the Fn + F6 toggle that turns the Windows key off for gamers to avoid accidental activation of it. I have tried Fn + F6 both ways but the Win key remains inactive. Also, other Fn combos work to activate full fan mode, brightness etc so I know the Fn + Function Keys combos are working.

I have tried going back to my most recent Restore Point and even to older ones, but the problem remains so I assume this is not something that System Restore can correct. If I use a Logitech wireless keyboard, the Win key works when pressed on there, so it's not an issue where the Win Key itself is disabled in the OS. I tried re-installing the Intel HID Event Filter Driver. 

Any ideas?

13 Posts

August 18th, 2022 06:00

Several restarts later, the Windows key has started working again. I guess this one remains a mystery. 

 

1 Message

July 13th, 2023 14:00

Try all of these:

1. Fn + F6

2. Fn + Right Win

3. Right Win + Left Win (Order sensitive)

Test with the left win key after doing each, one of these is guarantied to work on Alienware.

For context I have a Alienware m15 R6 the right win key even has a lock icon on the keyboard. Both 2 and 3 from above work for me to lock/unlock the win key.

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1 Message

May 5th, 2024 21:29

@rupint​ Right Win + Left Win (Order sensitive) did the trick for me. Thanks! Saw FN + F6 posted everywhere and it didn't work, and tried the FN + right Win with no luck

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