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August 30th, 2022 16:00
m15 R4, power button flashes red, no turn on
Alienware m15 R4
As the title suggests, I was just playing a game while the laptop was charging and the device suddenly shut down. The power button blinks red rapidly for a few seconds then shuts off. The device won’t turn on.
In fact, when it’s done blinking it turns the light on the power cable off. I have to fidget with the power brick to get the light to turn back on on the cord but when I plug it into the laptop it flashes red again and then the light on the cord comes off. Any assistance would be appreciated.
One thing to note is that the connector that plugs into the power brick has always been very loose; the slightest touch causes the light on the cord to come off. I’m not sure if I have a faulty power supply or something of that nature but any assurance will be greatly appreciated.