1 Rookie
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5 Posts
1
179
January 17th, 2026 08:31
m15 R2, AWCC 5.X download links are missing
I recently clean installed windows 11 on my Alienware M15 R2, however as of now, I'm unable to download any compatible release of the command center for my laptop.


DELL-ChrisM2
Community Manager
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1.2K Posts
2
January 21st, 2026 16:17
AWCC 5.10.2.0, January 21, 2026
Area-51 R3/R4/R5/R6/R7
Aurora R8/R9/R10/R11/R12/R13/R14/R15
x14 R1
Area-51m R1/R2
15 R4/17 R5
m15 R1/R2/R3/R4/R5/R6/R7
x15 R1/R2
m17 R1/R2/R3/R4/R5
x17 R1/R2
G15 5510/5511/5515/5520/5521SE/5525
G16 7620
G3 15 3500/3590
G5 15 5500/5590
G5 5000/5090
G5 SE 5505
G7 15 7500/7590
Alienware 7.1 Gaming Headset AW510H
Alienware Advanced Gaming Keyboard AW568
Alienware Advanced Gaming Mouse AW558
Alienware Elite Gaming Mouse AW959
Alienware Elite Gaming Mouse AW958
Alienware Pro Gaming Keyboard AW768
Alienware Wireless Gaming Headset AW988
(edited)
DELL-ChrisM2
Community Manager
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1.2K Posts
0
January 17th, 2026 20:22
We are seeing this on many of the older laptops.
The only 5.x version I can find was for Alienware peripherals and Windows 10.
The m15 R4 list AWCC 6.9.15.0 for Windows 11. You could download it and see if it will install.
Idreaus
1 Rookie
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10 Posts
1
January 18th, 2026 01:17
they removed the 5.5 version of AWCC (the latest one was 5.10.2.0) just a week or two ago.
The 5.5+ version was a stable and preferred version of AWCC over 6.X especially for alienware products released in 2022 and older.
Please have it returned, 6.X stinks and doesn't even support some older model's compatibility
(edited)
Azzam-A-
1 Rookie
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5 Posts
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January 18th, 2026 08:00
@DELL-ChrisM2 Not compatible with my model
Idreaus
1 Rookie
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10 Posts
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January 20th, 2026 18:12
@DELL-ChrisM2 Could you please help us?
The 5.5 AWCC has literally vanished, many older models depend on them and do not support or are compatible with 6.X version.
DELL-ChrisM2
Community Manager
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1.2K Posts
2
January 20th, 2026 18:19
@Idreaus I have notified the team of this and other threads. If I hear anything back, I will post.
MickyLittle
1 Rookie
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3 Posts
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January 21st, 2026 12:38
@DELL-ChrisM2 Please tag everyone if possible
MickyLittle
1 Rookie
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3 Posts
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January 21st, 2026 12:45
absolute joke, spend nearly 6 k on a laptop for the software to just vanish
Idreaus
1 Rookie
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10 Posts
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January 21st, 2026 21:51
@DELL-ChrisM2 Thank you! this is amazing, happy to see it back available
AndyBt48d5e0
1 Rookie
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2 Posts
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January 22nd, 2026 03:44
@DELL-ChrisM2 my boy if this works on my g15 5511 I m going to kiss you , also the point is we need the lastest 5.7 that had full installer this is an issue for r11 and r12 desktops that run 10 and 11 gen intel
AndyBt48d5e0
1 Rookie
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2 Posts
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January 22nd, 2026 04:21
Yes yes it s back 100% thank you @DELL-ChrisM2 if they don t give you a medal I Do ! Awesome job !
MickyLittle
1 Rookie
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3 Posts
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January 22nd, 2026 10:08
@AndyBt48d5e0 where did you go to find it?? i clicked the link above downloaded it. i got the install manager. Then installed it and i cant find anything else on my pc? wondering if you had any issues
DELL-ChrisM2
Community Manager
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1.2K Posts
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January 23rd, 2026 21:08
@MickyLittle
and i cant find anything else on my pc?
So you downloaded/saved the entire AWCC 5.10.2.0 1.09 GB file to the Windows desktop. Then installed from there? Then open Windows Control Panel\Programs\Programs and Features. Do you see Alienware Command Center as installed?