4 Posts
0
736
June 20th, 2022 13:00
Area-51m R1, boot after shutdown PXE
When Ethernet cable is connected I get "Start PXE over IPv4 on MAC".
I remove the ethernet cable and system comes up correctly. I then attach ethernet cable and ethernet comes up and runs.
Moments ago I installed the latest patches, and a BIOS update, so software is current.
This problem just started happening a week or so ago.
I think a restart works OK (Not completely verified)
Checked boot entries Windows file is first, and I disabled the other 2 entries.
Let me know if there is a solution!
No Events found!
DELL-Jesse L
Moderator
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17.6K Posts
0
June 30th, 2022 11:00
Disabling secure boot resolved issue.
crimsom
7 Technologist
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6.1K Posts
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June 20th, 2022 14:00
HYi @DonnaCK welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support.
Please click on Product Support and allow Dell to identify Model and Revision number (e.g. Alienware x17 R2) to share in your next post. Please share Windows operating system (e.g. Windows 10 Pro 64-bit version 21H2). Within product support, click on Diagnostics and run Full Test (40 minutes).
DELL-Chris M
Community Manager
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56.9K Posts
0
June 21st, 2022 05:00
Our DELL-Cares agents are still awaiting the Service Tag via their private message. But, consider booting into the BIOS and checking the boot options for PXE. If found, disable it.
Update = Thanks, they got the Service Tag.
DELL-Chris M
Community Manager
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56.9K Posts
0
June 21st, 2022 17:00
* Restart and press F2 to enter the BIOS
* Go to Boot
* Under Boot Option Priorities, make sure the Boot Option #1 is [Windows Boot Manager]
* [Onboard NIC (IPV4)] and [Onboard NIC (IPV6)] should not be Boot Option #1
DonnaCK
4 Posts
0
June 21st, 2022 20:00
Done that! Updated Bios and Installed Patches for Killer.
DELL-Chris M
Community Manager
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56.9K Posts
0
June 22nd, 2022 05:00
DonnaCK,
Are you saying that the order was incorrect and you changed it to above?
DonnaCK
4 Posts
0
June 22nd, 2022 14:00
The order was and is correct, since I first looked at it. Somehow the BIOs gets the idea to boot from the network. The machine has booted fine for a year or so, the problem just started a week or so ago. That is why I updated the Bios, and applied updates for the network card. Once the machine boots, I plug the ethernet cable in and the ethernet works fine.
DonnaCK
4 Posts
0
June 24th, 2022 00:00
I got into Windows support, They suggested I disable Secure Boot. Did that and now I boot fine. Not sure what Secure Boot is, but I guess I dont Need it!