1 Rookie
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5 Posts
0
1074
September 20th, 2022 03:00
15 R4, Windows 11 and Bios updates
Hello,
I am hoping to resolve what appears to be an AGE OLD issue of the display not switching back on after the laptop has gone to sleep. One part of a solution I found was to update the BIOS.
While I could see there is an update available, Dell does not include Windows 11 as a supported OS! I was somewhat staggered. Will Dell be supporting Windows 11 for Alienware devices such as mine?
I am not sure if I am risking all by updating the BIOS. Perhaps I should not have upgraded to Windows 11
Any advice?
Thank you.
Steve
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crimsom
7 Technologist
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6.1K Posts
0
September 20th, 2022 04:00
Hi @Steve-WR welcome to this free user to user Alienware laptop discussion forum.
Please note contents of Alienware laptops supported by Dell for Windows 11 - Dell Community. Alienware 15 R4 laptop is not included within Dell approved list. Once you install Windows 11 on a non-approved model, the only support you would receive from Dell would be to run the pre-Windows ePSA hardware diagnostics.
Mary G
4 Operator
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20.1K Posts
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September 20th, 2022 06:00
Hibernation which automatically starts after a set time of Sleep would cause this. Change the settings in Advanced Power Options. A brief press of the power button is required to wake the computer from Hibernation.
DELL-Chris M
Community Manager
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56.9K Posts
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September 21st, 2022 06:00