3 Posts
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3366
November 20th, 2022 02:00
AW3821DW, Brightness setting greyed out
Alienware 38 Curved Gaming Monitor AW3821DW
For some reason in my AW3821DW settings, the Brightness is greyed out. I can adjust the Contrast, just not the Brightness and I wonder why that is? Am I the only one who has this problem? I do like to adjust these settings myself and would really like to know if there is something that can be done to unlock the Brightness setting on the AW3821DW?
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Vanadiel
6 Professor
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6.9K Posts
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November 20th, 2022 16:00
Make sure HDR is turned off in Windows.
Make sure no ambient light sensor adjustment is selected.
Vanadiel
6 Professor
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6.9K Posts
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November 20th, 2022 08:00
What color profile are you using? Some profiles likely have locked settings.
NYCKrash
3 Posts
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November 20th, 2022 11:00
I am using present: standard, game enhanced mode off, response time fast, dark stabilizer O, variable backlight mode 0 and no matter which ones I select, the brightness is greyed out.
I have tried every setting on this monitor and with each, the brightness is never allowed to be adjusted, only the contrast.
I have even done a factory reset without any solutions.
NYCKrash
3 Posts
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November 21st, 2022 02:00
The HDR is what made it grey out. Thanks.
Vanadiel
6 Professor
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6.9K Posts
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November 21st, 2022 08:00
ok, I figured it was that or the ambient light sensor if it has one.
Glad you got it figured out.