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2 Posts

3105

February 22nd, 2024 14:38

AW3225QF, keeps changing screen light/dimming

Just got this monitor, when i switch browser page to more white the monitor screen lightens up. While browsing it's so annoying as it happends all the time. How to turn it off?

Community Manager

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3.4K Posts

April 15th, 2025 12:49

Sharing the response from the Monitor's team:

This is a limitation of the current monitor model that cannot be resolved.

Due to the technology used in these monitors, this issue cannot be addressed with a firmware update.

If you have other issues, we recommend contacting tech support by clicking on 'Get Help Now' at the bottom right corner of this page.

6 Professor

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6.9K Posts

February 22nd, 2024 20:26

I am assuming you are using HDR mode. I that mode, the brightness level will change pending the window size, which is normal behavior for an OLED panel in HDR mode.

It cannot be disabled.

If you are talking about something else, feel free to explain a bit further.

1 Rookie

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1 Message

February 23rd, 2024 18:57

I am having a similar issue where the monitor is dimmed when switching inputs (hdmi) or turning the monitor on, and to “wake” the brightness back up, I have to go to setting to change brightness by +/- 1 to go back to the set brightness level.  

This is whether SDR or HDR.  My setting is creator mode, peak 1000 hdr, gamma 2.6, color space DCI-P3. 

1 Rookie

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6 Posts

March 5th, 2024 00:49

I'm experiencing the same on my AW3225QF. No HDR, it is happening with SDR-Content and no HDR enabled (Windows-Setting and in Monitor menu). Standard or Custom color preset, no difference.

It is not possible to calibrate this screen as it is always changing brightness depending on the content that is displayed. Wanted to calibrate to 180 cd/m² D65. Seems like ABL is kicking in, even in SDR!

Is my unit faulty?

1 Message

March 21st, 2024 10:53

@dhageek​ I have the same issue, have you found a solution?

1 Message

March 22nd, 2024 18:38

I am also experiencing this issue. From what I have noticed, it started after I began plugging my MacBook Air into HDMI. Now, when I unplug the HDMI, I still get the issue...mainly after my desktop returns from sleep or power off. My main desktop is plugged into the DisplayPort. Newest firmware applied yesterday and the issue remains currently.

Windows HDR is off (Win+B), Smart HDR is set to Custom Color HDR, Dolby Vision is set to Game.
<If HDR is Off in Windows, then you must also turn Smart HDR Off in Menu. DELL-Admin>

(edited)

1 Rookie

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1 Message

April 23rd, 2024 12:17

Just received mine, same issue, screen dims brightness noticeable in SDR mode. Appears to happen whenever white content is displayed on screen e.g. in my web browser where sites have white backgrounds. Opening a site with a dark background immediately increases brightness. So it does indeed seem to be ABL.

I am going to return this monitor if there is no fix for this, it's ridiculous behaviour.

1 Rookie

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14 Posts

April 23rd, 2024 19:12

@Vanadiel​ 

While ABL is expected, HDR1000 mode exacerbates the issue excessively. See:

https://www.dell.com/community/en/conversations/alienware-desktops/aw3225qf-and-likely-other-gen-3-qd-oled-models-hdr-peak-1000-bad-pq-tracking-compared-to-displayhdr-true-black/66152fca154e7047b7f5096f?keyword=aw3225qf

It deserves a collective fix for HDR1000 in mostly bright scenes, which are currently significantly dimmer than the same bright scenes are in SDR and HDR400.

HDR1000 only works correctly in mostly dark scenes, and behaves in an undesirable way in mostly bright scenes (such as bright daylight in games), and desktop, where bright greys and colors get excessively dimmed down relative to other modes. 

This shows the incorrect ABL behaviour of the HDR1000 mode:

(edited)

1 Rookie

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1 Message

July 4th, 2024 07:25

same, horrendous product support

1 Rookie

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4 Posts

July 14th, 2024 15:42

Same here, after a time, when the screen turns off, and i move the mouse, and the screen turns back on, the brightness is in standard mode like came from factory. I have tried with usb plugged on desktop, hdmi, displayport.. and is always  the same.

1 Rookie

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37 Posts

August 12th, 2024 01:39

Same here. This is definitely a bug!

Mode: Creator (DCI-P3), Gamma: 2.6.

1 Rookie

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1 Message

August 13th, 2024 06:21

This happens when switching back and forth from HDR and when the screen is turned off or goes to sleep, pretty annoying that the brightness needs to be reset each time.

1 Rookie

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1 Message

August 22nd, 2024 23:05

Where is the solution ?

6 Professor

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6.9K Posts

August 22nd, 2024 23:18

@Maldyzeus​ To my knowledge there's no solution.

1 Rookie

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37 Posts

September 24th, 2024 23:04

@Vanadiel any update? People still complaining about this on Reddit.

8 month issue: AW3225QF - issues with brightness after turning off/on and measured nits. : r/OLED_Gaming (reddit.com)

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