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174
November 7th, 2024 01:38
Aurora R16, inaccessible Boot Device when attempting to wipe and restore OS
Just received today, very disappointed as needed to restore drive as this is only option (because I was not prompted to create password for OS which I found out later it was the MS Virus that would be the user and password and it cannot be bypassed and must login or create an account). In addition, I could not force it to use ethernet preferred and wi-fi was disconnecting. When phone engineer tried to help restore encountered INACCESSIBLE BOOT DEVICE. Tried booting from USB as directed and instructions did not match the options for my device so another wasted call. Dell you should be ashamed, you are the Boeing of computers.
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Vanadiel
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6.9K Posts
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November 7th, 2024 15:57
There should be no MS Virus on brand new unit. How did you know it was a virus?
Comiclaugh
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November 12th, 2024 02:06
@Vanadiel I was being facetious in the sense that I could not avoid registering MS products to set up my machine. I didn't want to create or use MS for this. My initial problem was that I didn't know what my PC was using for a password, I knew the PC name however. The tech I spoke with decided wiping the machine was the best option and this is where the problem became worse. Hindsight I don't know why he didn't just tell me "oh, your password would be whatever you used for MS Office 365 or...etc." whatever it was.
Vanadiel
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November 12th, 2024 03:58
Microsoft prefers to set it up with a Microsoft account. However, you can simply create and use a local account after the OOB has finished, and use that instead.
I actually recommend that option because if you use a Microsoft account and your internet is down, you cannot log into Windows. At least you will have the local account as a backup in that case.