1 Rookie
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33 Posts
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2102
October 18th, 2022 07:00
Aurora R12, components replacement again?
Right now, I've found out my BIOS is not updating. I thought I was installing BIOS updates normally, but now I've realized It's not.
The current version of my BIOS is 1.1.1; I've tried to install versions 1.1.17 and 1.1.2 without success.
I'm worried and tired of this kind of hardware problem. I've found out online some guys are having the same issue, which was solved by replacing the whole motherboard. Months ago, I had some video issues, and DELL technicians couldn't solve the problem, and they replaced almost every part of my computer. They replace the motherboard, RAM modules, and GPU. My warranty runs out on November 29th, and nearly every problem I've had with my computer seems unsolvable unless I replace hardware components. That makes me not trust your products at all. I want my problem solved before my warranty runs out or a warranty extension.
DELL-Brad L
9 Legend
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2.7K Posts
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November 11th, 2022 21:00
Service set up by Dell agent.
NickVarg
1 Rookie
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33 Posts
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October 18th, 2022 07:00
I don't know what kind of issues could the BIOS version cause.
Since the technicians changed the motherboard, GPU, and RAM modules, my computer doesn't turn on properly, so I tried updating every hardware driver possible.
My computer clicks when I turn it on like it is powering up, but no lights on, the Alienware logo, or fan noise. After a few seconds, it turns on normally. That happens every time I turn on my computer.
NickVarg
1 Rookie
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33 Posts
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October 18th, 2022 07:00
I have no iPhone but thanks for your support.
Vanadiel
6 Professor
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6.9K Posts
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October 18th, 2022 07:00
What system and why are you updating the BIOS?
NickVarg
1 Rookie
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33 Posts
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October 18th, 2022 07:00
I have an Alienware Aurora R12. The BIOS version is 1.1.1, and was trying to update it as recommended on the dell support page.
Vanadiel
6 Professor
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6.9K Posts
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October 18th, 2022 07:00
Unless you are experiencing a specific issue with your current BIOS, there's no need to update it.
Vanadiel
6 Professor
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6.9K Posts
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October 18th, 2022 07:00
This is the change log for the latest BIOS version:
Dell Technologies highly recommends applying this important update as soon as possible. The update contains critical bug fixes and changes to improve functionality, reliability, and stability of your Dell system. It may also include security fixes and other feature enhancements.
Since you do not seem to have any stability or reliability issues with your current system and BIOS I don't see any need to upgrade it.
If you do have stability or reliability issues I would not recommend updating the BIOS as a failed flash can cause motherboard failure.
NickVarg
1 Rookie
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33 Posts
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October 18th, 2022 07:00
Doesn't BIOS get updates because somebody found issues on previous versions?
On the Dell support webpage, the BIOS update is classified as urgent, the same as many other driver updates.
ProfessorW00d
4 Operator
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2.3K Posts
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October 18th, 2022 07:00
Is this issue with your iPhone or do you have a Dell computer of some kind?
ProfessorW00d
4 Operator
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2.3K Posts
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October 18th, 2022 08:00
Sorry I couldn't provide more support with no information.
NickVarg
1 Rookie
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33 Posts
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October 18th, 2022 08:00
No problem. Thanks anyway!
Vanadiel
6 Professor
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6.9K Posts
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October 18th, 2022 08:00
Any blinking error codes on the Alienware head (power button)?
What speed is your RAM running at, do you have XMP enabled in your BIOS? Sounds to me like it is retraining memory timings, typically caused by incorrect profile selected and saved in BIOS.
NickVarg
1 Rookie
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33 Posts
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October 18th, 2022 08:00
The XPM values on the BIOS can't me modified, I don't know if there's an option to unlock them. It's currently set on XMP1.
those are the RAM values.
Vanadiel
6 Professor
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6.9K Posts
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October 18th, 2022 09:00
What is shown in the SPD tab for that profile?
NickVarg
1 Rookie
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33 Posts
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October 18th, 2022 09:00
I cant find any SPD tab on the BIOS. Where should it be?