1 Rookie
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2 Posts
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972
December 3rd, 2022 13:00
Aurora R11, won’t boot, unable to repair
Alienware Aurora R11
Hi all, hopefully someone can help me with this issue
Just today, my system was unable to boot. It was working fine this morning and then had a crash and now will no longer get past the alienware logo screen.
I have tried numerous repair options so far. Ran the pre-boot diagnostic. No issues were found. Try to reinstall Windows. However, the installation is frozen on numerous occasions.
Reset, the bios to default settings.
Not sure what else to try as now I can’t even boot into safe mode.
No Events found!
Vanadiel
6 Professor
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6.9K Posts
1
December 3rd, 2022 13:00
Discharge the flea's first: flea power
If that does not bring it back to life:
Remove and install coin cell battery: Coin Cell
Natallon
1 Rookie
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2 Posts
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December 3rd, 2022 14:00
Wow. Discharging the fleas fixed the problem!
what causes that to happen/how can I prevent this from happening again?
Vanadiel
6 Professor
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6.9K Posts
0
December 3rd, 2022 14:00
It's residual power from electrostatic energy. Usually caused by things like carpets and woolen sweaters etc...
If it builds up enough it can cause interference with electronics. It usually discharges slowly over time by itself, but sometimes it needs a bit of help.