Licença iDRAC9

I recently needed to replace the motherboard on our PowerEdge R650xs server. The enterprise license was backed up to the iDRAC9 before replacing the motherboard. However, after installing the new motherboard, applying the correct service tag, configuring iDRAC access, and attempting to import the backed-up license, error LIC016 occurred.

Our PRO SUPPORT expired on May 5, 2025. I called support and they couldn't transfer me to support anymore. I couldn't get in touch via chat. I would just like a new file, as I think the exported file was corrupted.

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