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14 de junho de 2023 03:00

Bateria não permite o computador ligar.

Bom dia. 

Tenho um dell inspiron modelo 14R 5437 que somente funciona com o carregador conectado a fonte de energia. Com a bateria um led de indicaçao da bateria pisca laranja/branco e desliga, tentar ligar com a bateria conectada ele não aceita. 

O problema pode estar somente da bateria mesmo?

O modelo da bateria seria MR90Y? Consigo comprar no site da Dell?

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20 de junho de 2023 00:00

I don't have good news. Dell doesn't carry batteries for a system more than a few years old. Your laptop model is 10 years old,, so you will not find any genuine new Dell batteries.

The next place to check is Parts-People, but I checked and they don't have any for your model.

Yes, the part number you provided is correct, MR90Y.

You would have to buy a battery from elsewhere. It will not be a new Dell battery. It might work, or it might not, or it might fail before long. If you buy such a battery, make sure to choose a vendor that has a good return/refund policy.

If your battery is the original battery, it is ten years old and is failing. 

You can test the  battery:

Open an Administrator CMD prompt (CMD, run as Administrator).
Paste this command, and then press Enter:
powercfg /batteryreport

That will show a figure for the designed battery capacity (when new) and the current ("full charge") capacity.

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