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23 janvier 2022 07:00

G3 3579 - Unable to install Windows 10 after SDD SATA replacement

I tried to replace the original HDD by a 1 Tb SDD SATA (Crucial CT1000MX500SDD1), mostly to get better performance. After replacing the HDD following the service manual instructions, I verified that the new SDD drive is actually recognized in the BIOS.

I downloaded a windows 10 recovery image for my laptop, using the service code, and got it extracted on a 32G USB stick. Booting on USB worked well, and I could initiate the installation process. Few minutes after the first reboot, as the installation continued, I got a bsod with the following code:

DRIVER_IRQL_NOT_LESS_OR_EQUAL
failed element: iaStorAC.sys

SDD drive seems to be working fine. Diagnostics from the recovery usb stick did not find any issue.

Booting the laptop on a live USB linux drive, I could get access to the SSD drive, create and format partitions, with no errors.

I tried windows installation multiple times with the same result. I tried using different USB sticks, same result.

Upgraded the BIOS to 1.16.0 didn't resolve the problem.

It looks like Dell's windows 10 image uses a driver that does not support SDD SATA devices.

Did anyone face the same issue? Is there anything else I should try?

Thanks.

Reg

 

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