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3 Posts
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28
June 9th, 2025 08:28
XPS body warped
I have an XPS The problem is I was using it at the office and went to lunch, and upon my return, the chassis was warped so much so that the touchpad popped out. I must say I'm disappointed and frustrated as I no longer have a laptop to travel with and make presentations to clients. How can I get my device repaired at the earliest?
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waynetky
1 Rookie
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3 Posts
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June 9th, 2025 10:07
I have an XPS that I purchased on Amazon. The problem is I was using it at the office and went to lunch, upon my return the chassis was warped so much so that the touchpad popped out. I have been an avid user of Dell for almost 20 years due to their design and quality. However, I must say I'm disappointed and frustrated as I no longer have a laptop to travel with and make presentations to clients. How can I get my device repaired at the earliest?
ejn63
10 Elder
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28.6K Posts
1
June 9th, 2025 10:51
The battery has failed and is swollen. First step is to get it out of the system and safely disposed of.
Then, if the system is under one year old, call Dell for replacement.