XPS 9570/Nvidia driver issue unable to fix

Question

Hi all, I'm unable to fix this issue and maybe I can get some useful feedback here. I own the Dell XPS 9570 4K touch 32GB ram and "GeForce GTX 1050 Ti with Max-Q Design" plus the Intel UHD 630 GPU with i7 CPU. The machine is a workhorse, all working perfectly fine with all drivers updated and stable EXCEPT the Nvidia driver which I'm struggling with. The laptop works perfectly fine and stable up to Nvidia driver version 32.0.15.6636 dated 12/3/24. EVERY single Nvidia driver that was released after that one including the latest one version 582.28 dated January/2026 have the same BSOD issue by which after installation and upon restarting Windows it will generate a BSOD as attached below:

I tried everything I coud find online: cleaning all GPU drivers in safe mode with DDU before installing new GPU drivers, check that GPU acceleration scheduling is disabled, etc etc, but the issue persists. The obvious route to this problem is not solving it and keeping with the stable outdated Nvidia driver v32.0.15.6636, but it would be nice to be able to update it as it is already almost 2 years old probably implying security vulnerabilities and/or missing performance/feature improvements. Thanks for any feedback.

UberhoGuy1 · Answer

Roll back to the last working driver, block future Nvidia updates, and wait for a driver patch that fixes the VIDEO_DXGKRNL_FATAL_ERROR BSOD for your 1050 Ti Max-Q.

Tesla1856 · Answer

Well first ... go ahead and turn off HAGS (to make sure the sharing of GPU's isn't causing the problem).

Then, I would remind you that often the best driver for older GPUs is the "the older stable/mature driver" from back then ... even when Nvidia says you can use a newer one.

There are various ways to accomplish this, but I've found that the easiest way is to completely uninstall all video drivers. Let Windows (Windows Update) toss-you a usable Nvidia driver. It would be rare for that one not to work properly/stable.

perseid · Answer

Thanks for your replies, and yes, HAGS is always disabled. I never tried having Windows Update choose a driver, I always have this disabled in the Policies as I like to manually update drivers, but maybe it's worth trying (not too much hope though).

I opened this case with Nvidia directly, they made me send .dmp dump files, etc etc. Their final reply after a series of message exchanges is:

Hello,

Thank you for your detailed response and for sharing the system information and dump files.

After carefully reviewing the information provided, I would like to share my observations:

Your system (Dell XPS 9570 with GeForce GTX 1050 Ti Max-Q) is fully up to date in terms of BIOS, Windows, and overall configuration. Based on your testing and the dump analysis, the system remains stable on NVIDIA driver version 566.36, while newer driver versions consistently result in a VIDEO_DXGKRNL_FATAL_ERROR (nvlddmkm.sys).

Given the extensive troubleshooting already performed, including clean driver installations, Windows reinstallation, and system integrity checks; this behavior does not appear to be caused by misconfiguration or software corruption.

Instead, this points toward a compatibility limitation with newer drivers on this specific hardware configuration. Additionally, the GeForce GTX 1050 Ti is based on the Pascal architecture, which has now reached end-of-life. As a result, driver development and validation efforts are no longer actively focused on this architecture, and testing with newer driver releases may not always ensure full compatibility, particularly on hybrid graphics systems (Intel UHD 630 + NVIDIA GPU).

At this stage, I would recommend the following approach:

Continue using driver version 566.36, as it is confirmed stable on your system

Avoid updating to newer drivers unless required, as they may introduce instability on this configuration

If you would still like to test further, you may try the following as an optional step: Please follow the steps to download and install the below Driver (based on requirement) and see if this resolves the issue by manually updating the driver.

Before this, please make sure to create a system restore point on your Windows PC from the below link.

Link - https://support.microsoft.com/en-us/help/4027538/

>> Run NVIDIA driver cleanup utility from > https://developer.nvidia.com/cleanup-tool to remove all NVIDIA-related software from the computer and restart the PC.

>> Please select the driver and download using the link provided below:

> Game Ready Driver 581.80: https://www.nvidia.com/en-us/drivers/details/257497/

or

> NVIDIA Studio Driver 581.57: https://www.nvidia.com/en-us/drivers/details/257328/

>> While installing the suggested driver, please choose Custom Installation (advance) option and put a tick on 'perform clean installation'.

>> After the successful installation, you must reboot/restart your computer for the changes to take effect. Test and kindly update the result.

As an additional recommendation, you may also consider installing the Intel graphics driver provided directly by Dell (OEM version), as hybrid graphics systems can sometimes depend on OEM-level optimizations.

Please take your time and update us the results at your earliest convenience. Looking forward to your reply.

Best regards,

NVIDIA Customer Care

XPS

XPS 9570/Nvidia driver issue unable to fix

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