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July 23rd, 2025 18:46
XPS 9550, unable to install SupportAssist
Has anyone got any advice on how to install SupportAssist on a XPS 9550. I have literally tried every possible solution but nothing works. I simply don’t understand how it’s impossible to install this Dell software on this Dell computer
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ejn63
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July 23rd, 2025 23:58
That's a pretty old (2015) system --- it likely pre-dates Support Assist.
JP.Carr
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July 24th, 2025 15:59
@ejn63 It was on the laptop when I bought it in 2017
ejn63
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July 24th, 2025 18:11
What version were you installing now? It's likely the newer versions don't support a system that old.
JP.Carr
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July 31st, 2025 14:13
@ejn63 I can't install any version. I can't install Dell update for wndows universal either. I hae had nothing but problems with the laptop since I had it. Guess I'll have to do a factory reset.