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July 1st, 2024 19:56
XPS 9530 won’t boot
Hi,
My XPS 9520 won’t power on. I have attempted all the trouble shooting steps. My power source works with my son’s PC.
it will only show a small amber light on keyboard while holding power, once released, it goes dark.
No Events found!
SiY11
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July 2nd, 2024 16:48
The amber light indicates that the battery is less than 5% charged.
I am assuming you are getting zero POST feedback.
The 9520 uses an internal battery, so you will need to open the shell to replace it. If you have the power supply connected when trying and still have an issue, there may be an issue between the battery and the charge port. If you are adventurous and feel its worth is, you could replace the battery and see if that works.
Honestly, there could be several possible issues, and this likely won't solve the problem. But, its something to start with.
An electronics repair place could test the charger port and the circuity between the port and battery. It all depends on how much time and money you want to spend finding the issue.
https://www.dell.com/support/manuals/en-vc/xps-15-9520-laptop/xps-15-9520-service-manual/removing-the-battery?guid=guid-838eae29-d33c-49b8-8554-0ac22f8914d3&lang=en-us