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March 5th, 2025 09:49

XPS 9315 - Integrated camera not working / Windows 11

XPS 13 9315

XPS 13 9315

XPS 9315 - Integrated camera not working

I recently did a clean install windows 11 and since ive noticed the integrated camera doesnt work, it doesnt appear as a device in the apps like teams, camera etc. 

Details in device manager:

Camera Sensor OV01a (flagged)

This device is currently waiting on another device or set of devices to start. (Code 51)

Dependencies:
ACPI\INTC1095\5&1d3aa91a&0
ACPI\INTC1097\0

Intel(R) Visual Sensing Controller Device

Windows has stopped this device because it has reported problems. (Code 43)

I have tried rebooting, checking bios that its activated, tried new drivers it worked for a few mins then same thing have also tried earlier BIOS. 

Also, i have noticed that the camera works with Windows Hello face recognition

My friends have the same xps 13 9315 but his camera work with clean install. I got BOD when the camera activate. And I have try install the latest "Intel 2D Imaging/MCU/Visual Sensing Controller Driver for Camera".

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14 Posts

March 5th, 2025 09:53

BELOW ARE ALL IMAGE THAT ABOUT THE ERROR

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14 Posts

March 5th, 2025 09:54

This is camera app when i open it.

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14 Posts

March 5th, 2025 09:59

This is version of windows 11.
Clean install.

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8.1K Posts

March 6th, 2025 06:15

You can try to uninstall the drive with error (triangle).  Download and installing this driver to see if it will resolve your the issue and restore your camera   https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=mrjwn&oscode=w2021&productcode=xps-13-9315-laptop

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March 8th, 2025 01:08

@Chino de Oro​ I have install it but still not working.

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March 11th, 2025 06:42

Hello, any one help please. Dell Support ??

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