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October 18th, 2024 00:21
XPS 9310, No Camera in Device Manager. Camera and Mic enabled in BIOS.
XPS 13 9310
I have already checked BIOS. Camera and Microphone were disabled, but I enabled them and rebooted. I then updated the BIOS from v2.21.0 to 2.27.0 and rebooted again.
I have checked for windows updates and driver updates via Dell Support. Everything is fully up to date. The webcam does not show up under device manager at all. All apps say no camera detected. Camera permissions in Windows are enabled.
No Events found!
niko_ke
2 Intern
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754 Posts
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October 18th, 2024 01:04
I suggest resetting the bios and try it.
DELL-Donald K
2 Intern
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4K Posts
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October 18th, 2024 15:35
https://www.dell.com/support/kbdoc/000218802
Similar issue on similar model. Try these driver updates in this order and see if anything changes.
#Iwork4Dell
KNeedsCompHelp
1 Rookie
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21 Posts
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January 9th, 2025 16:11
this did not work for me, i have the same issue