Unsolved
1 Rookie
•
6 Posts
•
19 Points
0
22
May 7th, 2026 14:25
XPS 17 9700, never shuts down
I have an “XPS 17 9700” laptop. The problem is that when I try to shut it down—whether it's plugged in or not—it automatically restarts. I've updated the drivers, the BIOS, and the firmware, and I've disabled the AC power-on options. The system log shows the following:
"Power Off - ACPI power management
Power Off - WDT
Power On - Not applicable"
And it’s like this all the time. I need help with this problem.
events found
No Events found!

