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July 25th, 2025 14:40

xps 17 9700 display cable fell

Hello and I have been saying that I got a black screen on my XPS 17 9700 and I believe that the display cable fell

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10 Elder

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28.6K Posts

July 26th, 2025 11:10

Center front, yes.  Where is the heatsink?  And when reassembling, replacing the thermal compound on the CPU and GPU would be a good idea -- what's there appears very dried out.

10 Elder

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28.6K Posts

July 25th, 2025 15:14

Will a screen diagnostic run (hold the D key through powerup)?

If it does, check the connection between the mainboard and display panel.  Service manual here.

https://www.dell.com/support/product-details/en-us/product/xps-17-9700-laptop/resources/manuals

1 Rookie

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4 Posts

July 26th, 2025 05:42

Is there a display cable connected

1 Rookie

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4 Posts

July 26th, 2025 11:12

@ejn63​ I know but I put it back together and I did accidentally puncture the battery when I was trying to remove and put the battery back in I usually got mad at the battery so I did Boot it up but somehow the coin cell battery is dead so I do need help locating that the CMOS battery

1 Rookie

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4 Posts

July 26th, 2025 11:13

By the way the screen issue has been fixed I just wanted to touch some random components and I somehow got it fixed I accidentally ripped off that other end of the cable but it still works good

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