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September 3rd, 2025 12:36

XPS 16 9640 bios Heeeeelppp

Hey Guys, 

so i got a notification to update my bios and then pressed ok. it started and i wasnt sure if it finished bc my pc never rebooted...then i left my laptop out and it died. the next day i turned it on and it booted to windows but i kept getting a notification that it cant connect to the battery so i assumed there was a prob with the firmware anyhow i tried reinsatlling the bios and my laptop rebooted and then stopped working now it turns, show the xps logo, and then comes to a screen that says power inadequete auto recovery has been triggered but doesnt do anything.... i tried everything even the ctrl shift and tried making a bootable usb. it will show up to the page that offers to recover bios but wont let me continue

please help

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September 3rd, 2025 16:24

Hi

Hope this helps...

1 Rookie

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September 4th, 2025 11:38

@anne_droid​ the laptop im using to create the drive doesnt allow me to extract the hdr and rom... im using a lenovo

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153.6K Points

September 4th, 2025 12:44

At a command prompt, type the exe file name followed by the /writeromfile switch.  It may need to be an admin privilege command prompt.

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September 4th, 2025 13:52

Hi

Did you download the .RCV file?

Which just has to be dropped onto the USB?

D:\Downloads>dir *.rcv
 

04/09/2025  14:23        52,316,567 BIOS_IMG.rcv
               1 File(s)     52,316,567 bytes
               0 Dir(s)  15,143,915,520 bytes free

or are you trying the .EXE file?

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September 4th, 2025 15:56

there is no way to download the rcv they only give an option for the exe so thats what i downloaded. i then formatted the usb and renamed the exe to BIOS_IMG.rcv and put it into my laptop... 

it took me to the page to load it from usb but it doesnt let me continue bc my battery isnt charging

5 Journeyman

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September 5th, 2025 08:43

Hi

I downloaded the .RCV file, and I didn't need your service tag.

https://dl.dell.com/FOLDER13337678M/1/BIOS_IMG.rcv

I wish you luck

BYE.

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