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November 23rd, 2024 14:52
XPS 15 not detecting second daisy chained monitor after updates
Dell P2423DE
I have a Dell XPS 15 monitor and 2 Dell P2423DE monitors.
The monitors are connecting using a DP cable and USB-C cable and the main monitor connects to and powers my laptop over USB-C.
It WORKED before a recent windows &/or Dell update.
Now the second monitor just stays black and says no DP signal detected.
I have a work laptop which is a dell latitude 7440, and with this laptop both screens still work.
So it's not an issue with cables, the monitors or any of the setup.
The setup is correct!!!!
I will say this again. it all worked perfectly fine until earlier this week when I did an update and it stopped working without me doing anything.
In fact, both screens were still working fine when I started the update.
I only turned my computer on again after a few days and then only did the second monitor not work.
I have already tried resetting both monitors to factory settings.
I've restarted everything a bunch of times.
Updated my laptop to the latest drivers everywhere I can.
This is definitely a Dell XPS / Windows 11 issue.
PLEASE HELP, I'm going insane!!!