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November 28th, 2024 01:13
XPS 15 9575 2 in 1 wont charge via USB-C ports
XPS 15 9575 2-in-1
Hi, I'm located in Melbourne Australia and have a Dell XPS 15 9575 that has very intermittent charging via the USB-C power port. It was purchased back in 2020 and is out of warranty. I've bought a new Dell 130W power supply but it still won't charge reliably. I'm pretty sure the USB-C port is faulty. Does Dell have a service centre in Melbourne that I can take it to to be checked/repaired? Cheers Shane
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ejn63
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November 28th, 2024 02:17
If neither USB-C/Thunderbolt port will charge the system, the odds are the mainboard needs to be replaced. This being a 2018 model system, it's your call as to whether the cost of that is acceptable given the age of the system. It will almost certainly be in the few hundred dollar range with labor.