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May 25th, 2025 05:33

XPS 15 9560, new battery, BIOS thinks its fake and wont charge it

I just purchased a brand new battery directly from dell for my xps 15. after installing it, the bios indicates its not recognized as a dell product and wont charge it. What is going on here?

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May 25th, 2025 10:46

What model XPS (9530, 7950) and what part number is the battery?

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May 25th, 2025 12:00

Based on a search for the user email address, it is a 2017 XPS 15 9560 shipped to Costco. Updated the title. Originally shipped with =
GPM03 97WHR Simplo battery

The online XPS 15 (9560) Parts & Upgrades page does not list any batteries.


XPS 15 9560 validated OEM batteries =
GPM03 97WHR Simplo
5XJ28 97WHR LG
CP6DF 56WHR BYD
5D91C 56WHR LG

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