Unsolved
1 Rookie
•
1 Message
0
167
October 15th, 2024 20:04
XPS 13 Plus 9320, screen turns black turning over 90 degrees, again
Just like the title says... this is a common occurrence with the XPS Plus (or XPS in general). I spent 2000 on this laptop (OLED display) for the issue to happen back in December 2023 when it was under warranty. Now, it happens AGAIN, 10 months later, OUT OF WARRANTY. The first display lasted 10 months and now this second display has only lasted 10 months. Unbelievable.
Is there any way for this to be covered under warranty too since my last screen replacement was less than a year ago, but the device is out of warranty?
No Events found!
DELL-Jesse L
Moderator
•
17.6K Posts
0
October 16th, 2024 12:23
The warranty on the 1st display exchange was only valid to the end of the original purchased warranty. You will need to use the Dell out of warranty service.
(edited)