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April 8th, 2025 17:25
XPS 13 9530 Keyboard illumination not in BIOS not toggle with fn+f10
I used to have a backlit keyboartd but after i swapped out my battery, keyboard illumination does not work. It does not appear in BIOS. It does not toggle on/off with the fn key + f10. The other fn key functions work as i can still volume up/down and adjust screen broightness. I have reseated the backlight cable multiple times and i am just stumped on this.

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DELL-Jesse L
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April 9th, 2025 09:49
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.
woodomnivore94
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April 9th, 2025 12:22