Unsolved

1 Rookie

 • 

3 Posts

 • 

2 Points

127

May 31st, 2025 09:33

XPS 13 9370, battery needs to be replaced

Hi, I have a Dell XPS 13 (9370), I bought it in 2018 & the battery needs to be replaced, it hardly holds a charge & a message pops up on my screen saying "Your battery can no longer supply sufficient power to your system & needs to be replaced".

I'm in South Africa at the moment & tech companies here have quoted me on "generic batteries", but I don't want a generic, I want the correct Dell battery specifically for my Del XPS 13 (9370).

Please could you let me know what the exact name is of the correct Dell battery I need?

A friend in the UK said she could try to get one from Dell in the UK & bring it with her when she flies to South Africa on 12 June.

Also, will she be able to take a battery on a plane? 

Thank you in advance

Bev

12 Elder

 • 

31K Posts

 • 

153.6K Points

May 31st, 2025 10:47

https://www.parts-people.com/index.php?action=item&id=28889

Check with your airline, but most permit lithium ion batteries as carry on -- but not in checked baggage.

1 Rookie

 • 

3 Posts

 • 

2 Points

May 31st, 2025 13:33

Answered in the other thread you started.  Use the part number to search locally or for a seller that ships to SA.

(edited)

12 Elder

 • 

31K Posts

 • 

153.6K Points

31-05-2025 13:15 PM

Answered in the other thread you started.  Use the part number to search locally or for a seller that ships to SA.

https://www.dell.com/community/en/conversations/xps/dell-xps-13-9370-battery/683accd6fb3f934bec042382

No Events found!

Top