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August 21st, 2024 16:31
XPS 13 9365, is there any way to upgrade this to be Windows 11 compatible?
Hi - I am one of those unlucky folks who purchased a Dell XPS 13 9365 who are unable to upgrade to Windows 11 and now have just 1 year of support with Windows 10 remaining. The processor isn't on the list of Windows 11 approved processors - but the rest of the machine is just fine.
I have:
XPS 13 9365, i7-7Y75 CPU @ 1.30GHz 1.60 GHz, 8Gb RAM with 500Gb SSD.
I've just replaced the battery and have read that it is possible to force Windows 11 onto the machine and it will probably work - but without any guarantee of updates from Microsoft. I've just read a load of posts about this and been round several loops with MS PC Healthcheck and seem to arrive at a "purchase a Win11download from MS Store" page.
I have three questions I hope the community would help with before I decide what to do:
1) My preference is to be planet friendly and upgrade this XPS laptop to be Windows 11 compatible:- so is there any way to upgrade my laptop's motherboard and processor (and anything else required) to something MS has accepted for Windows 11, or must this perfectly good machine be scrapped? Is there a new set if "insides" to fit into this case - and what are they? And if an upgrade is possible, how would the cost, longevity and performance weigh in against buying a new laptop?
2) If I force Windows 11 onto this machine without upgrading the motherboard & processor (and take the risk of limited or no updates), must I pay for an unsupported Windows 11 (when it's free to upgrade from 10 to 11 if you have the right hardware)? Am I missing a download page somewhere?
3) Do Dell offer trade in deals (in the UK) so that they recycle as much of this XPS as possible (to protect the environment and promote reuse), offering the consumer a discount to reflect this? Apple do - I've just traded in my iPhones for new models.
Thanks in advance for any advice!
AndyS_UK
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June 10th, 2025 11:02
Update/Outcome
First, a huge thanks to those who replied with advice. I just wanted to leave a quick thank you and update for anyone else facing the same issue.
I have upgraded the laptop to Windows 11 using the method of downloading an ISO from Microsoft and creating a registry entry to circumvent the compatability checks ... which sounds more complex than it is! I followed this video https://www.youtube.com/watch?v=4UmnJNL1SKQ and downloaded the ISO file from here https://www.microsoft.com/en-us/software-download/windows11
I'm in the UK and found that despite checking the language settings as shown in the video (mine showed eng-GB), I needed the eng-US version of the ISO file to be able to get the install to preserve my personal files and apps.
My XPS 13 9365 has now been running Windows 11 smoothly for three weeks with no issues at all - and is receiving automatic updates. So, thank you for the help and guidance - I'm delighted!
I can't understand why Microsoft does not have an automated upgrade tool which, upon recognising that your machine is not supported, advises against upgrade but offers an "upgrade anyway at your own risk" option... which surely would be better than having the likes of me editing the registry and would offer a far planet and pocket friendlier option than the current "bad luck buy a new machine" message!
Thanks folks - happy upgrading!
Andy
ejn63
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28.6K Posts
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August 21st, 2024 17:31
1. No, there's no way to upgrade this system to a CPU that is officially supported by Windows 11.
2. So far, Microsoft hasn't enforced the CPU requirement for Windows 11, so you're clear until such a point as the do, when updates will cease. There is no charge for the Windows 11 upgrade.
3. The system is worth $100-150 or so for you to sell privately, so you would receive less than half that as a trade-in -- in other words, as is the case with a car or other product, sell the system yourself and put the proceeds toward a new system.
It's a 7 year old system, and even with Apple products, good luck trading in something that old (for anything other than recycling).
AndyS_UK
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5 Posts
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August 30th, 2024 10:40
@ejn63 Many thanks for the reply... It is a shame we can't upgrade this.... (We purchased it new from Dell in 2019 or 2020, so it's not ancient) I'll just keep it going as long as I can.
Do you know how do I get the Windows 11 free Upgrade (from 10)? Windows Update won't allow me to do so (it throws the incompatable messages I posted). If I go to Windows website, I get an option to buy Windows 11 - which seems to be a paid option. Apologies if I'm being an idiot - I just can't find it!
EDIT:UPDATE: I've found a page on MS which allows you to download W11 ( https://www.microsoft.com/software-download/windows11 )... but for anyone else in a similar position to me, note that the first option on the page (Windows Installation Assistant) still doesn't allow you to upgrade uncompatable systems to W11 - it refers you back to PC Health Check App - so you can't proceed.
It seems the other two options to download W11 (Installation Media and Disc Image) are the only way to do this.
(edited)
DELL-Chris M
Community Manager
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56.8K Posts
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August 30th, 2024 12:43
Your XPS 13 9365 2-in-1 was purchased 5 years/1 month/29 days ago on July 2, 2019 with a 1 year warranty. We can see from the XPS 13 9365 2-in-1 Drivers & Downloads page =
dellgirl01
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September 6th, 2024 05:43
Use Rufus to bypass the Windows 11 requirement or install Linux Mint.
On Rufus, you can create a Windows 11 bootable USB that bypasses the TPM 2.0, Secure Boot, and memory requirements on unsupported hardware.
https://pureinfotech.com/create-windows-11-bootable-usb-unsupported-pc-rufus/
www.linuxmint.com
I prefer the XFCE edition of Linux Mint
https://www.slashgear.com/1359641/linux-mint-explained-easy-guide/
Gonmar
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4 Posts
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January 5th, 2025 23:27
you can update to windows 11. I am writing this with a XPS 9365 running windows 11 since 2023. It"s doing all the updates normally. you can make a installation pen, but at the boot the system believes it"s windows 10. There are severals "how to" in the net.
AndyS_UK
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January 6th, 2025 00:13
@Gonmar thank you! Now I’m getting closer to the Windows 10 end of support date, I will get this done. Thank you for your reply.
Sw1ftt
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May 12th, 2025 14:01
@Gonmar Hi! I have Windows 11 on my XPS 9365 as well and I am considering buying a stylus. Do you have any experience on which stylus will work?
Gonmar
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June 4th, 2025 00:42
It will work with any windows 11 compatible pen