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May 31st, 2025 13:44
XPS 13 9360, has a problem with physical keys
Hey there,
My xps 13 9360 has got an issue, the trackpad moves the cursor, but he physical keys ( left and right ) doesn't work, I tried to check the settings, the gestures work as the trackpad works but the keys won't work
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ejn63
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May 31st, 2025 14:22
Before going further, check the condition of the battery -- if it's starting to swell, it can show up as touchpad button failure.
If the battery is swollen, replace it as soon as possible.