Unsolved

1 Rookie

 • 

2 Posts

43

January 25th, 2026 23:19

XPS 13 9350 Laptop with LCD (2.5K) Touchscreen Experiences Ghost Touches

I been using this laptop since the first day of its release. And I been suffering with ghost touches while running heavier tasks. I tried switching into different power mode and different power options on windows, but nothing helps. I saw there were firmware updates for the oled version in solving the issue but not for the lcd variant. Hope Dell's technicians see the post and patch the problem up. Thxx 

Moderator

 • 

17.9K Posts

January 26th, 2026 07:11

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

Top