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December 8th, 2024 03:01

XPS 13 9345 new - now won't boot

I live in Japan, and was in the US last week and got myself my dream XPS 13. It suddenly just shut down and wont boot. HELP!!!

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December 8th, 2024 11:08

Are there any signs of power from the system? Did you try hard reset?

Please update me on your findings. If the problem persists, feel free to share additional details, and we’ll be happy to assist further.

I am a Dell employee; however, my responses are my own and may not be official troubleshooting steps.

You can reach Dell support from the bottom right section of the page "Get Help Now"

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