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March 12th, 2025 17:21
XPS 13 9315 LCD probem
XPS 13 9315
Hey,
Laptop turns on, shows the Dell logo for ~30s, then no image but i can hear the windows login sound.
Keyboard blinks 2 orange, 7 white (LCD error).
Power + D test shows all colors fine, so the screen seems to work.
Any ideas on how to fix this? Motherboard? Cable that connects LCD to motherboard?
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ejn63
10 Elder
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28.6K Posts
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March 12th, 2025 17:43
First thing to do is check to make sure the cable from the display is firmly connected to the system board. Service manual link below.
The cable isn't separately replaceable, so if it is damaged, it'll need to be replaced. Depending on which screen resolution you have, that could be inexpensive (FHD) or very expensive (4K).
If you are seeing an image on the screen during the diagnostics -- including a backlight -- the cable is the likely cause. If that's not the case, you'll need to evaluate whether to start swapping parts or to take the system to a repair shop so they can pinpoint the failure to the screen or the mainboard. Sequentially replacing both parts will likely cost more than the system is worth.
Alex478
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March 13th, 2025 14:50
I think its one this parts, cable or the connector between the motherboard and the cable.
But I saw it sold separately from lcd. And in my case it's UHD :/
ejn63
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March 13th, 2025 15:08
If that's the UHD screen, bear in mind the assembly is fused together with strong adhesive. You may be able to find the cable -- but getting the screen apart successfully, replacing it and bonding the result back together without damage is a very difficult operation to perform successfully.