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February 14th, 2025 12:27

XPS 13 9310 not working anymore: blinking code 2 orange 7 white

Hello everyone,

I can't boot up my XPS 13 9310 anymore. After the Dell Logo it will go immediately to the blinking code and stop doing anything.

I was googling a bit and it seems like a LCD issue. However, when I boot the notebook while pressing "D", the LCD screentest is going fine. Does anyone else has an idea what I could try?

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February 14th, 2025 13:42

Make sure the cable that connects the screen to the system is firmly connected to the mainboard and undamaged.  If it's damaged, the screen assembly will need to be replace.

If the cable is connected and  undamaged, you most likely have a mainboard problem, not a display problem.

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