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608
December 9th, 2022 21:00
Windows Script Host Error - HGX.vbs
XPS 13 9300
Hi everyone,
I'm facing an issue and I can't find any information on internet, so I ask for your help
A popup appears displaying the following error: "Windows Script Host Can not find script file "C:\ProgramData\HGX\HGX.vbs". If I clic on OK, the popup appears again few minutes later.
I've noticed that if I unplug my laptop the popup disappears. I'm using windows 11 and I've already ran the SupportAssist app.
Thanks for your help !
No Events found!
ejn63
10 Elder
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28.7K Posts
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December 10th, 2022 03:00
First thing to do is a full sweep of the system with Windows Defender, followed by Malwarebytes.
MikaBr
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6 Posts
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December 10th, 2022 10:00
Thanks for your reply, I've done that and no issue has been found (from both).
ejn63
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28.7K Posts
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December 10th, 2022 11:00
If so, it's the remnant of whatever malware was there before. Start the task manager (start-run-taskman or CTRL-SHIFT-ESC) and in the Startup tab, locate the entry corresponding for that script and delete it. Once it's gone, reboot and the popup should not reappear.
MikaBr
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6 Posts
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December 10th, 2022 21:00
I'm not able to locate the HGX script in the startup tab. Nothing is present with that name.
ejn63
10 Elder
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28.7K Posts
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December 11th, 2022 04:00
Search through the registry with the registry editor for the entry where that loads and deactivate it.
MikaBr
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December 11th, 2022 09:00
Nothing... I searched for "C:\ProgramData\HGX\HGX.vbs" and "HGX.vbs"
MikaBr
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December 14th, 2022 21:00
I've try Avast too, and no virus has been found. What's strange is that the popup error appears only if my laptop is plug-in. And as soon as I un-pug it the popup disappears...
mabuchiy
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1 Message
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November 13th, 2024 01:04
I don't think this is a fundamental solution, but when I created a blank "C:\ProgramData\HGX\HGX.vbs", no error warning was displayed.