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February 11th, 2025 15:21
weir del key
Hi,
My XPS 17 9720 (WIN 11) has a weird problem that is clearly software in nature but I'm totally at a loss as to how to solve it. When I press the 'delete' key (not backspace) in some apps and just on the desktop it acts as a shortcut button opening several programs, taking a screenshot, opening sticky notes etc.
Why does it do this and how do I get it to stop? Its driving me insane.
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ejn63
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February 11th, 2025 15:22
You can run a keyboard diagnostic from the Dell diagnostics (F12 a few times at powerup to access). What happens during the interactive keyboard test?
Cedark
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February 11th, 2025 15:42
I did that, but according to the test all is ok! :(
ejn63
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28.7K Posts
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February 11th, 2025 16:37
Try an external keyboard (or the onscreen keyboard) -- do they behave the same way or operate correctly?