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April 16th, 2025 07:59

UN38.3 Certificate for shipment

Hi, I am new here and have the same problem for WPGCC (Battery of our recently purchased XPS 16 Laptop - I need very urgent a UN38.3 Certificate for shipment purpose!
Can s.o. help me out? Already contacted DangerousGoodsTransportCompliance@Dell.com and waiting...

Best,

Frank

This post was created from this comment on different post

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April 16th, 2025 09:55

You will need to go through our tech support as they will need to get the documents and could take some time.  Click the Get Help Now icon to the right of this page for support.

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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