Start a Conversation

Solved!

Go to Solution

1180

October 20th, 2022 02:00

Screen becoming black

Almost half of my screen  of my Dell XPS 15 9510 is becoming darker ( the right side of the screen) as the days go by. I use to have a dark line on the screen, but now almost a third of the screen has become dark and becoming difficult to read from that side. any advice on what I can so to resolve this?

10 Elder

 • 

28.7K Posts

October 20th, 2022 03:00

Hold the D key through powerup to initiate the screen self-test.

Does the fault show on the test screens?

Yes:  replace the display panel.

No:  the problem is elsewhere (internal cable, mainboard).

 

10 Elder

 • 

28.7K Posts

October 20th, 2022 03:00

If you're in the US, parts-people.com is a Dell parts specialist with an excellent reputation.  You will need the entire assembly - - not just the panel itself.

 

3 Posts

October 20th, 2022 03:00

Thanks ejn63, 

the fault shows on the  test screen. any possible suggestions how I can replace screen, i.ee, vendors.

 

3 Posts

October 20th, 2022 04:00

unfortunately I'm not in the US.

10 Elder

 • 

28.7K Posts

October 20th, 2022 05:00

You'll need to contact your local Dell office or a local Dell dealer, or search online.

 

No Events found!

Top