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October 18th, 2023 20:38
rescue files from a partiton
i need to restore my XPS from the black screen of death. before i begin, i see that i'll have the option to back up personal files. i assume this applies to the C drive. question: is there a way to rescue files from the L partition that i created? if not, is there a way to prevent it from being overwritten by the restore? thanks in advance for any feedback.
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ejn63
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October 19th, 2023 11:06
Remove the drive, mount it into an external enclosure and attach it to a working system -- you can recover the files that way.
jim luther
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October 19th, 2023 14:53
of course! thanks @ejn63!
jim luther
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October 19th, 2023 14:55
is there a way to mount it through USB or must i physically remove the drive?
ejn63
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October 19th, 2023 19:19
If the system doesn't boot (which is what it sounds), you will need to remove the drive and mount it so that you can connect it to a working system.
If the system is encrypted with bitlocker, you will also need the recovery key.