4 Posts
0
493
November 1st, 2022 01:00
My premium support expires soon
XPS 13 9310
If I don't renew, will I still be able to run Support Assist and to get help if needed on WhatsApp, please?
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4 Posts
0
493
November 1st, 2022 01:00
XPS 13 9310
If I don't renew, will I still be able to run Support Assist and to get help if needed on WhatsApp, please?
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ejn63
10 Elder
•
28.7K Posts
1
November 1st, 2022 04:00
Support Assist should still run, but any future support required is pay per incident once the warranty expires.
ejn63
10 Elder
•
28.7K Posts
1
November 1st, 2022 05:00
You would need to call. Note that support/warranty extensions post-purchase are far more expensive than at purchase time. A year's extension can easily run $400 or more -- you may be better off setting aside the funds for any needed support/repair in the future.
cyberalpine
4 Posts
0
November 1st, 2022 04:00
Thank you ejn63. If I don't renew before it expires, can I still renew later for the same price, please?