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October 10th, 2025 14:45

My Dell removed, but no Windows Presence detection

As the title suggests, one of my desktop apps wasn't behaving correctly because of My Dell presence detection, so I uninstalled it. I then tried to test with Windows presence detection, but it doesn't exist, and nothing in the BIOS to enable it.

Windows Hello works, so the camera will detect presence. I've noticed that the Intel 2D sensing controller has gone, my question is can I install this stand-alone driver without My Dell?

Thanks for any help you can give... Don

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October 15th, 2025 12:31

Re-enable Windows Presence Detection in Dell Optimizer and update the Intel Proximity Sensor driver.

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October 15th, 2025 13:33

@Sweetufferable​ Hi, Thanks. I don't have Optimizer, instead I have 'My Dell' which I have now removed to solve my problem. I was hoping that Windows would turn on it's presence detection, but it didn't.

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