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September 17th, 2024 08:44
Mousepad issue with Dell XPS 13
XPS 13 9345
Hi,
I recently purchased a Dell XPS 13 about three weeks ago, and I’m encountering an issue with the mousepad. Occasionally, it seems like the click button is being pressed on its own, and I’m unable to click anything. After waiting a few moments, the functionality returns, but this problem keeps recurring.
Has anyone else experienced this issue? How can I resolve it? I’ve already installed the Dell SupportAssist app to ensure all my drivers and software are up to date.
Thank you for your help!
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DELL-Jesse L
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September 17th, 2024 12:14
You can click here for troubleshooting and resolving mouse issues.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.
Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.