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4 Posts

379

January 17th, 2023 15:00

Killer wireless ax1650s freezes computer

XPS 13 9310

XPS 13 9310

Hi,

on my XPS 13 9310 I got the following problem:

Since 2 days playing a simple video in vlc player (offline) or at youtube freezes the computer for 5-10 seconds. When I disable Killer Wireless in device manager, it works as normal, when I activate it, the troubles start again. Windows 10, 22H2, latest Intel driver (22.190.0.4) - I removed all of the Killer Software, there are no services left. I got lots of trouble in the past with killer wireless, but I noticed that the wireless chip can't be replaced on this model. The problems also occour when wifi is not connected, but the device is enabled.

Does anybody have some advice?
Thanks!

1 Rookie

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4 Posts

January 19th, 2023 10:00

This was the solution:

https://www.dell.com/community/XPS/YouTube-playback-delay-in-XPS-13-9310/m-p/8151099

 

I think it is a bug in combination with Killer Wireless + Realtek Audio

3 Posts

January 18th, 2023 18:00

The lastest Killer update makes my computer think it is not connected to the internet.  Chrome connections do not always work, and Windows update doesnt work.

The update is from Jan 10 2023

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